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Success Story

Catherine is a lone parent and in March 2018 she was being supported by Walton Life rooms to help her manage a period of depression and anxiety.  Catherine was unemployed and had not worked since 2016 where she had been a Machine Operator for Jacobs before leaving due to ill health. Having had support from NHS teams with her mental health, Catherine wanted to give something back to the community.  Following encouragement from staff at Fountains/Vauxhall/County & Walton Children Centre, Catherine applied for the 25+ NHS Working Age Benefit programme by submitting her CV application. 

Catherine attended an Information session at Aintree Hospital and was offered a place on the programme.  In April/May Catherine attended 3 weeks of employability delivered by The Adult Learning Centre which included input from Aintree Hospital training team. Catherine was given a mock interview from the employer and had to provide identification documents and attend an Occupational health check.  Catherine then completed a 2-week placement within the Elective Care Centre and worked with the Gastro Secretaries as a Clerical assistant.  At the end of the placement, Catherine attended a celebration event where she was presented with certificates achieved on the course.  Catherine was interviewed by the placement Manager and was offered a full time Bank Staff opportunity. Catherine had to complete the NHS application process and submit references using training and experiences gained throughout the training programme and placement.

In July 2018 Catherine commenced employment as a full time band 2 Clerical Assistant bank staff worker in the department that she completed her placement.  Catherine has since applied for a permanent Clerical position at Aintree Hospital and if successful will move up to a full time permanent band 3 position.

Catherine says ’the opportunity has turned my life around.  The employability and support from the Ways to Work projects and Aintree Hospital gave me the confidence to apply for a place on the course which made me realise I had more potential than I thought I did.  I would never have applied for a job within the hospital directly without the knowledge, support and encouragement I gained on the programme, it has changed my life!  Although I still struggle with depression, I now work in a supportive working environment with a great team of people.  I can work flexibly on earlies or late shifts which means I can be work around my family commitments.  I am now looking for a permanent position and I am planning to build a career within the NHS.  Thank you so much to Liverpool in Work, The Adult Learning Centre, Children’s Centre and Aintree Hospital. You have changed my life!’



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